Privacy policy

Information about our organisation and website

Cheltenham Festivals can be contacted by email at boxoffice@cheltenham.gov.uk

Automatic collection of information

We use cookies on our website to support your use of certain features. However, no personally identifiable data is associated with these cookies and we do not automatically log personal data.

Types of personal data collected

The data we collect may be personal data and may include your name, email address, address, telephone number and date of birth.

How personal data is collected

We collect the personal data that you may volunteer while using our services. This is done when you subscribe to the site and request promotional information.

Purposes for which data is processed

The personal data collected will be used by us for the following purposes:

• to send you promotional or marketing information
• for market research purposes

Third parties data disclosure

We do not disclose personal data to other organisations.

Security

We do not give you the option of using a secure transmission method to send us your personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitor's personal data.

Rights for access to personal data

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data. For such requests, please contact boxoffice@cheltenham.gov.uk At any time you may delete or correct the personal information we hold for you.

Data Protection Act 1998

Cheltenham Festivals are registered under the Data Protection Act 1998.

Our use of Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Privacy Support

If you have any comments on our privacy policy, please contact us using the following email address: boxoffice@cheltenham.gov.uk